ASP (Application Service Provider)
In this relationship, Zotec will file claims electronically for your practice, and will also send out patient statements/letters and secondary claims. All billing service functionality (patient follow-up, payment posting, charge entry, etc.) is your responsibility. You would access your account through our Web site via a product called Citrix™.
This service is priced as a reasonable % of the amounts collected utilizing our technology. The only variable in pricing are forms and postage costs which are billed separately in this model. The amount of these costs are dependent on how you define your Campaign parameters.
Based on your current inventory of PCs we will supply all of the following for your use:
- Handheld Z-Pads™
- Pentium 3 Desktop PCs
- Installation and purchasing of all necessary networking connections
- Wireless Network and Cisco® Firewall
- High Speed Scanner
Utilization of the handheld device allows you to document and electronically prescribe at the point of care and create a permanent and electronic voice file, capable of being immediately e-mailed to your transcription\service or integrated with your voice recognition software.
We will convert your existing superbill or assist in the development of a customized electronic superbill. Coupled with the Z-Pad, this allows you to electronically document and submit encounters, thereby avoiding costly translation and paper management mistakes.
Through our workflow system, patient tracking and daily accounting functions become much easier than before. From the time of check-in to checkout, we utilize a unique process to account for every patient. With this information you are able to track important statistics, such as time in the office, as well as your daily bank deposits and workflow of images scanned and linked.
Our Campaigns differentiate our system from most other practice management systems on the market today. By incorporating a specific follow-up protocol that assures all variant payments and denials are aggressively and successfully being appealed, we are able to favorably resolve about 15% of all healthcare claims that currently go unappealed.
We load your anticipated payment per plan, per line item, per modifier. At the time the initial payment is posted, our software flags any contract variances and puts them in your designated work file for automated appeal.
We electronically capture all documentation necessary for successful claim adjudication. Denied or inappropriately paid claims which are appealed are automatically sent out after initial posting. In addition, secondary claims go out the door the next day.
Our system is available 24 hours a day online. Physicians and administrators can access a real-time breakdown of their account. Clients can track our performance, review EOBs, project cash flow and assess the Carrier’s payment timeframe online.
Paramount to the success of any appointment scheduler are integration and ease of use. Upon establishing guidelines in a scheduling template, you will not be overbooked, underbooked or unequally booked throughout the day.
Utilizing this allows for an image-based medical record to replace your costly, non-compliant, space-eating paper charts. This additional functionality will lower your costs of pulling and storing charts, while eliminating paper and improving your patient workflow.
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